Account Data
Name, email, preferences
Usage Data
Predictions, watchlists
Device Data
Model, OS, app version
Support Data
Tickets, feedback
Our Privacy Commitment
We are committed to protecting your privacy and handling your information in a transparent and secure way. We do not sell your personal data.
1. Introduction
This Privacy Policy explains how Tobistech Ltd ("we", "us", or "our") collects, uses and protects your personal data when you use the Scorevance mobile application, website and related services (collectively, the "App" or "Scorevance").
We are committed to protecting your privacy and handling your information in a transparent and secure way. Please read this Policy carefully. If you do not agree with it, you should not use Scorevance.
2. Data Controller
For the purposes of applicable data protection laws (including the UK General Data Protection Regulation ("UK GDPR")), the data controller responsible for your personal data is:
3. Personal Data We Collect
The types of personal data we collect depend on how you use Scorevance. We may collect and process the following categories of information:
3.1 Account Information
- Name or display name
- Email address
- Password (stored in hashed form only)
- Subscription plan and billing status (where applicable)
3.2 Usage and Predictions Data
- Your recorded predictions and related metadata
- Accuracy metrics and historical prediction performance
- Watchlists, favourite leagues or teams and preferences
3.3 Device and Technical Data
- Device identifiers (model, operating system version)
- App version, language and time zone settings
- IP address and approximate location (city/country only)
- Log data (crashes, error reports, performance metrics)
3.4 Support and Communication Data
- Support tickets and messages you submit
- Contact details used to reach our support team
- Feedback, bug reports or survey responses
3.5 Payment and Subscription Information
Payments are processed by third-party providers. We do not store your full payment card details. We may receive:
- Confirmation that a payment has been made
- Subscription type, start and renewal dates
- Country or currency details
4. How We Collect Personal Data
We collect personal data in the following ways:
- Directly from you – when you create an account, save a prediction, contact support or join a waitlist
- Automatically – via your use of the App, through cookies, SDKs or similar technologies
- From third parties – such as analytics providers, app stores, crash-reporting tools and sports data APIs
6. How We Use Your Personal Data
We use your personal data for the following purposes:
- To provide and operate Scorevance – account management, authentication, predictions tracking, watchlists and personal stats
- To personalise your experience – showing stats relevant to your favourite leagues or past predictions
- To communicate with you – account issues, security alerts, support responses and important updates
- To improve and develop the App – analysing usage trends, troubleshooting and building new features
- To manage subscriptions and billing – verifying payments and handling renewal information
- To maintain security and prevent abuse – detecting suspicious activity or misuse
- To comply with legal obligations – keeping records, responding to lawful requests
7. Legal Bases for Processing
If you are located in the UK or EEA, we process your personal data under:
Contract
Processing necessary to provide the App and fulfill our contract with you
Legitimate Interests
To maintain and improve the App, prevent abuse, understand usage
Consent
For certain analytics, marketing communications or cookies
Legal Obligation
To comply with legal or regulatory requirements
8. How We Share Your Personal Data
🔒 We do not sell your personal data.
We may share your data with:
- Service providers – hosting, analytics, crash-reporting, email and customer support tools
- Payment and app store providers – Apple, Google or other platforms that manage subscriptions
- Professional advisers – lawyers, accountants or auditors where reasonably necessary
- Authorities and legal parties – where required by law or to protect our rights
- Business transfers – in connection with any merger, acquisition or sale of assets
Where possible, we share data in an aggregated or anonymised form that does not directly identify you.
9. International Data Transfers
We may process and store your personal data in countries outside the UK or your country of residence. When transferring personal data outside the UK or EEA, we take steps to ensure an adequate level of protection, such as:
- Transferring to countries recognised as providing adequate protection
- Using standard contractual clauses approved by relevant authorities
- Implementing additional technical and organisational safeguards
10. Data Retention
We keep your personal data only for as long as reasonably necessary, including:
- For the duration of your account and a reasonable period afterwards
- For as long as required by law or regulatory obligations
- For as long as needed to resolve disputes or enforce our Terms
When we no longer need your data, we will either delete it or anonymise it so that it can no longer be linked to you.
11. Security
We use reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. These include encryption, access controls, secure development practices and regular monitoring.
However, no system can be completely secure. You are responsible for keeping your login details confidential and for notifying us promptly if you suspect unauthorised access.
12. Children's Privacy
Scorevance is not intended for use by children under 18 years of age (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children.
If you believe that a child has provided us with personal data without appropriate consent, please contact us and we will take steps to delete the information as required by law.
13. Your Rights
Depending on your location, you may have the following rights:
Access
Obtain a copy of your personal data
Rectification
Correct inaccurate or incomplete data
Erasure
Request deletion ("right to be forgotten")
Restriction
Limit how we process your data
Portability
Receive data in a structured format
Objection
Object to certain processing
To exercise these rights, please contact us. If unhappy with how we handle your data, you can lodge a complaint with your local data protection authority (in the UK, this is the ICO).
14. Automated Decision-Making and Profiling
Scorevance uses models and algorithms to generate probabilities, suggestions and insights about football matches. This may be considered "profiling" because it involves analysing your usage and preferences to personalise content.
However, we do not use automated decision-making that produces legal or similarly significant effects on you without human involvement. Any decisions you make (for example, whether to place a bet) are entirely your own responsibility.
15. Third-Party Links and Services
The App may contain links to third-party websites, apps or services (for example, bookmakers, news sites or social platforms). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal data.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top and, where appropriate, notify you through the App or by email.
Your continued use of Scorevance after any changes become effective will signify your acceptance of the updated Policy.
17. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data:
support@tobistech.co.uk
Address
82 King street, Manchester. M24WQ