Privacy Policy

1. Introduction

This Privacy Policy explains how Tobistech Ltd ("we", "us", or "our") collects, uses and protects your personal data when you use the Scorevance mobile application, website and related services (collectively, the "App" or "Scorevance").

We are committed to protecting your privacy and handling your information in a transparent and secure way. Please read this Policy carefully. If you do not agree with it, you should not use Scorevance.

2. Data Controller

For the purposes of applicable data protection laws (including the UK General Data Protection Regulation ("UK GDPR")), the data controller responsible for your personal data is:

Tobistech Ltd

82 King street, Manchester. M24WQ

support@tobistech.co.uk

3. Personal Data We Collect

The types of personal data we collect depend on how you use Scorevance. We may collect and process the following categories of information:

3.1 Account Information

Name or display name
Email address
Password (stored in hashed form only)
Subscription plan and billing status (where applicable)

3.2 Usage and Predictions Data

Your recorded predictions and related metadata
Accuracy metrics and historical prediction performance
Watchlists, favourite leagues or teams and preferences

3.3 Device and Technical Data

Device identifiers (model, operating system version)
App version, language and time zone settings
IP address and approximate location (city/country only)
Log data (crashes, error reports, performance metrics)

3.4 Support and Communication Data

Support tickets and messages you submit
Contact details used to reach our support team
Feedback, bug reports or survey responses

3.5 Payment and Subscription Information

Payments are processed by third-party providers. We do not store your full payment card details. We may receive:

Confirmation that a payment has been made
Subscription type, start and renewal dates
Country or currency details

4. How We Collect Personal Data

We collect personal data in the following ways:

Directly from you – when you create an account, save a prediction, contact support or join a waitlist
Automatically – via your use of the App, through cookies, SDKs or similar technologies
From third parties – such as analytics providers, app stores, crash-reporting tools and sports data APIs

5. Cookies and Similar Technologies

When you visit our website or use the App, we may use cookies, SDKs and similar technologies to:

Remember your preferences and login state
Measure usage and performance of the App
Diagnose technical issues
Understand how features are being used to improve the product

Where required by law, we will ask for your consent before placing non-essential cookies. You can manage preferences via device settings or in-app options.

6. How We Use Your Personal Data

We use your personal data for the following purposes:

To provide and operate Scorevance – account management, authentication, predictions tracking, watchlists and personal stats
To personalise your experience – showing stats relevant to your favourite leagues or past predictions
To communicate with you – account issues, security alerts, support responses and important updates
To improve and develop the App – analysing usage trends, troubleshooting and building new features
To manage subscriptions and billing – verifying payments and handling renewal information
To maintain security and prevent abuse – detecting suspicious activity or misuse
To comply with legal obligations – keeping records, responding to lawful requests

7. Legal Bases for Processing

If you are located in the UK or EEA, we process your personal data under:

Contract

Processing necessary to provide the App and fulfill our contract with you

Legitimate Interests

To maintain and improve the App, prevent abuse, understand usage

Consent

For certain analytics, marketing communications or cookies

Legal Obligation

To comply with legal or regulatory requirements

8. How We Share Your Personal Data

🔒 We do not sell your personal data.

We may share your data with:

Service providers – hosting, analytics, crash-reporting, email and customer support tools
Payment and app store providers – Apple, Google or other platforms that manage subscriptions
Professional advisers – lawyers, accountants or auditors where reasonably necessary
Authorities and legal parties – where required by law or to protect our rights
Business transfers – in connection with any merger, acquisition or sale of assets

Where possible, we share data in an aggregated or anonymised form that does not directly identify you.

9. International Data Transfers

We may process and store your personal data in countries outside the UK or your country of residence. When transferring personal data outside the UK or EEA, we take steps to ensure an adequate level of protection, such as:

Transferring to countries recognised as providing adequate protection
Using standard contractual clauses approved by relevant authorities
Implementing additional technical and organisational safeguards

10. Data Retention

We keep your personal data only for as long as reasonably necessary, including:

For the duration of your account and a reasonable period afterwards
For as long as required by law or regulatory obligations
For as long as needed to resolve disputes or enforce our Terms

When we no longer need your data, we will either delete it or anonymise it so that it can no longer be linked to you.

11. Security

We use reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. These include encryption, access controls, secure development practices and regular monitoring.

However, no system can be completely secure. You are responsible for keeping your login details confidential and for notifying us promptly if you suspect unauthorised access.

12. Children's Privacy

Scorevance is not intended for use by children under 18 years of age (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children.

If you believe that a child has provided us with personal data without appropriate consent, please contact us and we will take steps to delete the information as required by law.

13. Your Rights

Depending on your location, you may have the following rights:

Access

Obtain a copy of your personal data

Rectification

Correct inaccurate or incomplete data

Erasure

Request deletion ("right to be forgotten")

Restriction

Limit how we process your data

Portability

Receive data in a structured format

Objection

Object to certain processing

To exercise these rights, please contact us. If unhappy with how we handle your data, you can lodge a complaint with your local data protection authority (in the UK, this is the ICO).

14. Automated Decision-Making and Profiling

Scorevance uses models and algorithms to generate probabilities, suggestions and insights about football matches. This may be considered "profiling" because it involves analysing your usage and preferences to personalise content.

However, we do not use automated decision-making that produces legal or similarly significant effects on you without human involvement. Any decisions you make (for example, whether to place a bet) are entirely your own responsibility.

15. Third-Party Links and Services

The App may contain links to third-party websites, apps or services (for example, bookmakers, news sites or social platforms). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal data.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top and, where appropriate, notify you through the App or by email.

Your continued use of Scorevance after any changes become effective will signify your acceptance of the updated Policy.

17. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data:

Email